FortiClient

Systems

Microsoft

Linux

» » » » » » » » » » Your partner's desktop is no longer accessible - TeamViewer


Your partner's desktop is no longer accessible. Probably you used a program that requires additional permissions. Please wait until your partner has granted these permissions"


This is the common issue you faced when going to install the software or launch a program that prompts with "Do you want to allow this App to make changes to your device" in a domain environment or personal client PC with the user rights.

This issue can easily resolve when connecting as a Local Admin in to that PC. Please follow the below instruction to connect as the Local Admin in a remotely using the TeamViwer.

There is two part of settings to do at the client PC and the your PC.

Client PC Settings

  • Click on the "Extract" from the menu bar and select the "Options"
  • Click on the "Security" Tab.
  • At the " Rules for connections to this computer" Please choose "Allowed for administrators only" for "Windows logon" section.
  • After that click on the "OK" button and save the options.
Your PC Settings
  • Add the "Partner ID" and click on the "Connect"
  • Click on the "Advance" in the Authentication window.
  • Choose the "Windows" as the "Authentication" option.
  • Give "Administrator" as the "Windows username".
  • Give the Local Admin password as the "Windows password" and click on the "Log On" button.
If you follow the above instruction you can login as the Local Admin in the client PC on a client login. And you can control the client PC as a Local Admin.

However If you still face the above issue, there is an additional settings to do at the client PC.
  • Click on the "Extract" from the menu bar and select the "Options
  • At the "General" Tab Tick on "Start TeamViwer with windows".
  • At the "Security" Tab Please create your own Password at the "Personal Password" section
  • At the "Advance" Tab click on the "Show Advance Option" give the "Full Access" as the below mentioned.
  • After that click on the "OK" button and save the option.
If you created the personal password at the client PC, please make sure used to that password instead of the Local Admin login which above mentioned when you connecting to that PC use 

Please note that if you client PC is HP and if it has the HP Safe Guard software already installed this might be not working.

«
Next
Newer Post
»
Previous
Older Post

No comments:

Leave a Reply