FortiClient

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Microsoft

Linux

FortiClient SSL VPN Stuck at 98% on Windows 10 then Immediately Disconnects


Recently most of the users are face that FortiClient VPN reach to 98% and sudden disconnecting. This issue is not solve even after the restart.


This happened due to recent Windows update and there is only one solution to fixed it.


Once you reinstall the FortiClient SSL VPN software this issue can be fixed. Unless it dint worked and you can't connect to the VPN.

My FortiClient VPN doesn't have the Uninstaller Option

 


My FortiClient VPN doesn't have the Uninstaller Option and only have the Repair Option. Therefor cannot Uninstall it.

If your FortiClient VPN or EMS doesn't have the uninstaller option, that means there might be have a corruption of VPN or restriction from the End Point Management System from your System Administrator.

If you want to uninstall it, there is one method to do it in using the the CMD.

  • Open Command Prompt (CMD) as an Administrator.

  • Type the following command and press "Enter" key.

wmic product where "name like 'Forti%%'" call uninstall /nointeractive
  • Then computer will be restart after the uninstall.
This command is very easy to uninstall all Forti production in your computer.

Complete Guide of FortiClient EMS

 


FortiClient EMS is paid version with more features to control your endpoint devices of your organization. There has several features and here I mentioned the basic explanation of each and every features.

  • Zero Trust Telemetry
This show us the your endpoint device is connect to the FortiEMS server and it is always connected and cannot disconnect without the pin code provide by the System Administrator. This is always connected either you use the personal internet source or organizational internet source. 


  • Remote Access
This is the normal VPN connected tab and you can use your login credential to login your organizational access. 


  • Sandbox Detection
This feature always check you mail attachments and saved documents if the it has virus or not. This is upload your document to there server and check it and redownload to your endpoint device before you open it or saved it.

This might be increase of data usage in your internet package and it is slower your computer performance. 


  • Web Filter
This is filtering your web access either you connected to the organizational internet source or personal internet source. And it is monitor all your internet activity through the organizational server and there are no any privacy and user have to be careful regarding that. 


  • Application Firewall
This is the firewall monitor the activity in your endpoint device.


  • Vulnerability Scan
This can be schedule to check the vulnerabilities in your endpoint device and it is faction as the virus guard. 

Hmmmm... can't reach this page - FortiEMS

 


Hmmmm... can't reach this page

This is the feature of FortiEMS in your organization environment and your System Administrator can manage your internet access either you in the organization or with your personal internet source.

This feature already enabled either you connect to the VPN or not. if you need to access the restricted website, please contact your System Administrator to allow it.

Please note that all your internet activity is monitored by the FortiEMS and there is no any privacy in it.

VPN connection failed. Please check your configuration, network connection and pre-shared key then retry your connection.

 

VPN connection failed. Please check your configuration, network connection and pre-shared key then retry your connection. If the problem persists, contact your network administrator for help.


This error appeared in the FortiEMS and not in the basic FortiClient VPN version.

If the above error screen appeared, there is three reason to sort outs:

  • Account locked in the domain environment.
  • Password expired.
  • Account expired.

If the password expire and you already change to the new password and still appeared the above screen there might be synchronization issue and wait for the completion of synchronization time.

If your organization use the direct firewall authentication instead of AD there might be littlie bit delay to sort that issue due to AD need to communicate the Firewall. 

How to Access Shareable Drives of the Domain Environment from the Work-group or Personal Computers - FortiClient


There is more possible reason to you din't have the company Laptop, Company Laptop was out of battery, Laptop din't working, you forget to bring it home or company laptop was unexpectedly removed from the Domain. In that situation your intimidate boss required the special document at the company file server to re edit and if you have your own personal computer, there is much easier way to do it.

If your company use the Fortinet Firewall, you can download the "FortiClient" VPN from their official site. If not you can download the required VPN client software according to your company Firewall and installed it. If you din't know the settings of the VPN client software, you can contact your IT support.

  • Download and install the VPN Client software.
  • Connect to the VPN using your company login credentials. (Make sure before you have access to the company VPN)
  • Windows+R
  • Type your file server name or a IP address and click on the "OK". Please follow the below format,
    • \\FileServer (If you know the name)
    • \\199.99.9.9 (If you know the IP address)


  • Then you will be prompt the login windows.
    • User name: YourDoman\YourUserName (Ford.com\SamanthaB)
    • Password: Company login password 
  • Click on the "OK"
If you follow the above instruction, you can successfully access to the your file servers.

How to setup a VPN through the FortiClient App from the Microsoft Store


If you doesn't have the Admin Right to install the FortiClient Software to your Windows 10 PC, There is a solution provide by FortiClient and the Microsoft Windows 10. Please follow the below instruction to create the VPN without admin rights.


  • Go to "Microsoft Store"
  • Search as "FortiClient" and Install it.
  • Now go to the Start -> Settings -> Network &Internet -> VPN
  • At the “VPN” tab click on the “Add a VPN connection
  • Select the "FortiClient" from the "VPN Provider" drop down box. (If you are not installed the FortiClient App, you can't show it from the drop down box)
  • Please provide the "Conection name" as your VPN name. 
  • Please provide the "Server name or address"
    • Please find the examples of "Server name or address"
  • Click on "Save" button.
  • Click on the "Connect" button and connect to the your VPN.

Unable to establish the vpn connection. The vpn server may be unreachable - FortiClient Error


Please follow the below instruction to resolve the above error.
  • Please check the "TLS 1.1 and TLS 1.2" is disabled in the Internet explorer settings.
    • Go to Internet Explorer an click on the setting. 
    • Select "Internet Options" and go to "Advance" tab.

  • If you are using the old FortiClent versions can getting the above error. Therefor please upgrade to the new version.
  • Make sure you have the internet connection. The 80% of this issue getting by not having the internet connection.
  • If the above options are not working, please contact your IT Help-desk to check the server issues as a hit the traffic at the moment or a any downtime at the server.