Systems Supports: Microsft Store

How to use the Quick Assist

By: WaH-Banana on September 19, 2021 / comment : 0 announcement, app, Connect, desktop, Features, Help-desk, IT, Microsft Store, Microsoft, Remote connect, Software, Systems

Please follow the below steps.

Open Quick Assist tool.
Click on “Assist another person”

Sign in with your password.
Give the security code to user.

User need to enter that code in “Code from assistant” & click on “Share screen”

Select “Take full control” and click on “Continue”
User need to click on “Allow”

If the above task are done, you can see the users windows as the follows.

How to setup a VPN through the FortiClient App from the Microsoft Store

By: WaH-Banana on March 30, 2020 / comment : 0 app, Connect, Forti, FortiClient, Help-desk, IT, local admin, Microsft Store, Microsoft, permission, Remote connect, settings, Supports, Systems, VPN

If you doesn't have the Admin Right to install the FortiClient Software to your Windows 10 PC, There is a solution provide by FortiClient and the Microsoft Windows 10. Please follow the below instruction to create the VPN without admin rights.

Go to "Microsoft Store"

Search as "FortiClient" and Install it.

Now go to the Start -> Settings -> Network &Internet -> VPN
At the “VPN” tab click on the “Add a VPN connection”
Select the "FortiClient" from the "VPN Provider" drop down box. (If you are not installed the FortiClient App, you can't show it from the drop down box)

Please provide the "Conection name" as your VPN name.
Please provide the "Server name or address"

Please find the examples of "Server name or address"

Click on "Save" button.
Click on the "Connect" button and connect to the your VPN.

More information can get on the : https://docs.fortinet.com/document/forticlient/1.0.0/windows-app-user-guide

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