FortiClient

Systems

Microsoft

Linux

Administrator Privileges and Elevation (UAC) - AnyDesk


AnyDesk is provide the administration privileged and elevation when launch a program that prompts with "Do you want to allow this App to make changes to your device". 


When you have the a above windows click on the "Retry" button. Then will prompt the UAC window which you can provide the administration privileged.


If you provide the administration credentials correctly, will appear the windows application prompt window.

There is one way to make sure that you can appear the above UAC window using option menu at the AnyDesk menu bar.


Actions Menu with no option to request elevation, indicating AnyDesk to already be installed on the client PC. If not you have to click on the "Request elevation" to to install it and get the UAC prompt window.

Simple and Reliable Screen Recorder Google Chrome Web Extension


This is the really simple but very effective screen recording Google Chrome Extension with the desktop screen recording facility.

This extension is provide the record to entire screen including your desktop / specific application or a specific TAB with audio.

In addition to that it is provide the unlimited recording time with high quality.

The video format is "webm" and playback support with the VLC player / KM Player.

Click Here to Add the Google Chrome Extension.

Please follow the below instruction to operate it.


VLC Media Player - Portable Version


System Requirements:
WinXP / Vista / Win7 / Win8 / Win10
Writes settings to:
Application folder
Stealth:
No. Creates dvdcss folder in %APPDATA% when playing DVD.
Unicode support:
Yes
License:
How to extract:
Download the ZIP or 7z package and extract to a folder of your choice. Create portable subfolder. Launch vlc.exe.

Optionally, delete unnecessary locales.


How to setup a VPN through the FortiClient App from the Microsoft Store


If you doesn't have the Admin Right to install the FortiClient Software to your Windows 10 PC, There is a solution provide by FortiClient and the Microsoft Windows 10. Please follow the below instruction to create the VPN without admin rights.


  • Go to "Microsoft Store"
  • Search as "FortiClient" and Install it.
  • Now go to the Start -> Settings -> Network &Internet -> VPN
  • At the “VPN” tab click on the “Add a VPN connection
  • Select the "FortiClient" from the "VPN Provider" drop down box. (If you are not installed the FortiClient App, you can't show it from the drop down box)
  • Please provide the "Conection name" as your VPN name. 
  • Please provide the "Server name or address"
    • Please find the examples of "Server name or address"
  • Click on "Save" button.
  • Click on the "Connect" button and connect to the your VPN.

Your partner's desktop is no longer accessible - TeamViewer


Your partner's desktop is no longer accessible. Probably you used a program that requires additional permissions. Please wait until your partner has granted these permissions"


This is the common issue you faced when going to install the software or launch a program that prompts with "Do you want to allow this App to make changes to your device" in a domain environment or personal client PC with the user rights.

This issue can easily resolve when connecting as a Local Admin in to that PC. Please follow the below instruction to connect as the Local Admin in a remotely using the TeamViwer.

There is two part of settings to do at the client PC and the your PC.

Client PC Settings

  • Click on the "Extract" from the menu bar and select the "Options"
  • Click on the "Security" Tab.
  • At the " Rules for connections to this computer" Please choose "Allowed for administrators only" for "Windows logon" section.
  • After that click on the "OK" button and save the options.
Your PC Settings
  • Add the "Partner ID" and click on the "Connect"
  • Click on the "Advance" in the Authentication window.
  • Choose the "Windows" as the "Authentication" option.
  • Give "Administrator" as the "Windows username".
  • Give the Local Admin password as the "Windows password" and click on the "Log On" button.
If you follow the above instruction you can login as the Local Admin in the client PC on a client login. And you can control the client PC as a Local Admin.

However If you still face the above issue, there is an additional settings to do at the client PC.
  • Click on the "Extract" from the menu bar and select the "Options
  • At the "General" Tab Tick on "Start TeamViwer with windows".
  • At the "Security" Tab Please create your own Password at the "Personal Password" section
  • At the "Advance" Tab click on the "Show Advance Option" give the "Full Access" as the below mentioned.
  • After that click on the "OK" button and save the option.
If you created the personal password at the client PC, please make sure used to that password instead of the Local Admin login which above mentioned when you connecting to that PC use 

Please note that if you client PC is HP and if it has the HP Safe Guard software already installed this might be not working.

Unable to establish the vpn connection. The vpn server may be unreachable - FortiClient Error


Please follow the below instruction to resolve the above error.
  • Please check the "TLS 1.1 and TLS 1.2" is disabled in the Internet explorer settings.
    • Go to Internet Explorer an click on the setting. 
    • Select "Internet Options" and go to "Advance" tab.

  • If you are using the old FortiClent versions can getting the above error. Therefor please upgrade to the new version.
  • Make sure you have the internet connection. The 80% of this issue getting by not having the internet connection.
  • If the above options are not working, please contact your IT Help-desk to check the server issues as a hit the traffic at the moment or a any downtime at the server.

Unable to logon to server: Your username or password may not be configured properly for this connection (-12) - FortiClient Error



If you get the error "Unable to logon to server: Your username or password may not be configured properly for this connection (-12)" likewise, there has a few things to check before you connect to the FortiClient in domain environment.


  • First of all please check the your login account is in the locked position or not. If it is locked, please contact your IT help-desk to unlock it.
  • If your login account is expired from the domain most probably get the above error. Therefor, Please contact your IT help-desk and extend the login account period.
  • If your organisation used the custom port number instead of the default, please add it as below.
    • Settings - > Edit the Selection Connection

    • Tick on the "Customize port" and add the port number